Effective Data : January 15, 2023


Level Aid Appliance Group Inc. (“us”, “we”, “our” or the “Company”) value your privacy and the importance of safeguarding your personal data (‘’Information’’). Our Privacy & Legal Notice applies online when you visit (“Website“) and offline during any marketing event interaction you attend.

We collect Information from you through your device and when you choose to provide it to us. Therefore, when you visit our Website, data such as your web browser, IP address, time zone and how you interact with the Website is automatically captured. We may additionnaly use common cookies technology, these are pieces of data recovering files placed on your device or computer’s memory or hard drive. You may set your web browser to delete the cookies or notify you of their presence.

We may ask you to provide certain personal or business-related information to use some of the features of our web site, inquire any questions or submit an online form request. This Information may include your name, address, telephone number, e-mail address, geolocation, mobile device identifier, age, gender and occupation.

We may use your Information to respond to your inquiries, fulfill pre-orders, provide services, contact you with information or newsletters and communicate with you. We may also use the Information to optimize our Website in order to improve our products and services.

We do not sell or trade your Information, nor do we voluntarily provide it to persons or entities that are not affiliated with us. We do not share your Information to third party to serve you advertisements. Due to commercial and practical requirements, some of your Information may be shared and processed through our subcontractors to perform business functions. Additionally, we may provide third parties with aggregate statistics about customers, sales, traffic patterns and web site usage, but these statistics are not individually identifiable.

The Information we collect about you will be stored in our server and our information management systems and databases located in Canada. We are committed to maintain the security of the Information and will take reasonable precautions to help protect and safeguard it. We retain your Information for as long as necessary for the purpose for which it was collected and to the extent required by applicable law.

Copyright & Trademark

All text, images, graphics, animation, videos, music, sounds and other materials (“Materials“) on our Website are subject to the copyrights and trademark rights owned by Level Aid Appliance Group Inc., its affiliated companies and its licensors. Any of the Materials may be neither copied for commercial use or distribution nor modified or reposted to other websites. The unauthorized use of any trademark displayed on our Website is strictly prohibited.

Warranty & Limited License

The Website content is provided by the Company and may be used for informational purposes only. The information and illustrative images are provided without warranty of any kind, express or implied, including but not limited to any implied warranties of merchantability, product configurations or specifications, fitness for any particular purpose, or non infringement.

The Company grants you, a non-exclusive, non-transferable, limited right to access and use our Website and the Materials thereon. Note that neither the Website or its content shall in any way grant or be taken to grant any person a license to the Company’s intellectual property.

Pre-orders terms

A Pre-Order is a non-binding order that makes you a prioritized customer for purchasing a Level Aid™ dishwasher (“Product“) upon the start of sale of the Product in your country of residence. A Pre-Order is not a purchase agreement nor a confirmation or guarantee from the Company that you will have a right to purchase our Product with priority of other customers.

The Pre-Order offer is a non payment option for the Product which has not yet been released on the market. No payment will be necessary until the Product is ready to be delivered. The Product final pricing has not been determined and will appear on the Website once it becomes available. You are under no obligation to purchase a Product from us, and we are under no obligation to supply you with that said Product. Any official purchase will be governed by a separate agreement.

When filling a Pre-Order request, you acknowledge that the Product may not have reached the manufacturing stage at that time, so final configuration or features may changed once Product becomes ready to market. There is no guarantee as to delivery date based on your Pre-order. You or Level Aid Appliance Group Inc. may cancel the Pre-order at any time. The Company is not liable to you for any of the services or products it proposes on its Website.

By using our Website, downloading any Materials from it or by interacting with us, you agree to abide by the terms and conditions set forth in this Privacy & Legal Notice. We reserve the right to update any part of this Privacy & Legal Notice, any revision will only apply to Information collected subsequent to its effective date.